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Shipping

We pride ourselves on how fast we can have your order delivered to your door. Most orders are picked, packed and shipped the same day from our Toledo, Ohio warehouse. We are quick shippers because we stock what we sell.

Item Tracking

Easily track your package through your email. We will send a tracking number to your email the day your item ships. You can always call us and we will track your item for you.

Freight Truck Shipping

The prices listed in our ad reflect standard ground shipping and handling charges delivered to a commercial address, residential address or freight dock located in the lower 48 US States. Customers must have means to unload residential freight by themselves or have it shipped to a freight dock for later pick up. Most freight items will be shipped the same day as payment is received. Inside delivery, international residential deliver, construction site delivery, school delivery, jails, military bases and other non-traditional properties will incur additional service charges. We also reserve the right to charge additional fees for extended delivery areas like islands, canyons, peninsulas, etc...

Canada Shipping

We currently use UPS, USPS and Dayton Freight for our Canadian shipping. USPS is our first choice for shipping to Canada due to the lack of duty collected by the government.

Please include your telephone number with your order. No International orders will ship without a valid phone number. The listed shipping price does not include extended delivery areas. If you are in an extended service area, we will contact you for the extra shipping charges.

Import duties, taxes, and brokerage charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Below is a list of brokerage charges for Canadian customers:

 
Canada Brokerage Fees Through UPS
Value of ItemFee Value of ItemFee
$0.00-$20.00Free $500.00-$750.00$52.30
$20.00-$200.00$20.00 $750.00-$1000.00$57.95
$200.00-$350.00$41.95 $1000.00-$1250.00$63.75
$350.00-$500.00$46.50 $1250.00-$1600.00$67.50
Prices in CDN Dollars
 

These charges are normally collected by the delivering shipping company or when you pick the item up. Please do not confuse them for additional shipping charges.

International Shipping Policy

We currently use UPS Worldwide Expedited (2-5 days) and USPS Priority Mail International for our International shipping. Customers are responsible for all tariffs and duties for international shipments. To check tariff costs call US Dept. Of Trade at 800-872-8723.

Please include your telephone number with your order. No International order will ship without a valid phone number.

The listed shipping price does not include extended delivery areas. If you are in an extended service area we will contact you for the extra shipping charges.

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to dtermine what these additional costs will be prior to bidding or buying. These charges are normally collected by the delivering shipping company or when you pick the item up. Please do not confuse them for additional shipping charges.

Shipping Insurance

If you purchased optional shipping insurance, you are 100% covered for parts, replacement parts, shipping costs and product replacement.

Shipping insurance is optional for all of our products. All shipping charges, replacement item costs, and replacement part charges are to be paid by the customer if shipping insurance was not purchased at the time of sale.

If your item is lost in shipping you will be 100% fully covered for the product value and shipping costs for the replacement item if you purchased optional shipping insurance. A replacement will be sent as soon as the shipping company declares the item lost. Without optional shipping insurance, you will be covered up to $100 if your item is lost.

Shipping Damage

If shipping insurance was purchased, you are 100% covered for parts, replacement parts shipping, and/or product replacement at Toolz Unlimited discretion. In the rare event that your item arrived damaged, please call customer service at . We may ask you to take pictures of the damages and email them to us.

All shipping charges and replacement part charges are to be paid by the customer if shipping insurance was not purchased at the time of sale.

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